Ownership, considered
Protection for the life lived in your jewelry.
Three distinct forms of protection, stated plainly so you know what each is designed to do.
Included
Lifetime Craftsmanship Warranty
For eligible Obsidian Valley jewelry, this covers verified defects in our original craftsmanship: structural manufacture, original soldering, original stone setting, and workmanship-related failures.
It does not cover ordinary wear, scratches, impact, misuse, negligence, loss, theft, or unauthorised third-party alteration.
Optional service plan
Obsidian Valley Care
A paid service plan for the maintenance and repair needs that can emerge as jewelry is worn. Available in 3-, 5-, and 10-year terms where operationally available.
Care is not insurance. Benefits, costs, eligibility, and service limits are confirmed before purchase and are subject to final plan terms.
Independent cover
Jewelry insurance
Insurance can help protect against insured events such as loss or theft, according to an independent insurer's policy. It is separate from Obsidian Valley craftsmanship and Care coverage.
Get an insurance quoteAt a glance
Know what protects what.
| What you need help with | Warranty | Care | Insurance |
|---|---|---|---|
| Manufacturing defect | Included | Included where plan terms allow | — |
| Everyday wear | — | Defined maintenance and repair services | — |
| Scratches and refinishing | — | Defined service benefit | — |
| Prong repair | Workmanship-related defects | Defined service benefit | — |
| Accent stone damage | — | Defined service benefit | May be covered by policy |
| Centre stone damage | — | Subject to plan limits | May be covered by policy |
| Loss or theft | — | — | Subject to insurer policy |
| Mysterious disappearance | — | — | Subject to insurer policy |
| Worldwide travel | — | — | Subject to insurer policy |
Plain-English promise
We stand behind how we made it.
The warranty is Obsidian Valley's commitment to our original work. Care is a separate paid service programme for selected maintenance and damage risks. Insurance is arranged independently for insured events that no workshop promise can cover. Final protection-plan terms should be reviewed before launch.